Nikon

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Hey everyone! Im having a problem with my z5 that everytime i press the button to access the gallery, an hourglass picture will show up as if it's loading and it take like nearly 30 seconds to get off. The camera and the memory cards are brand new. Anyone knows the problem?

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Hey everyone! Im having a problem with my z5 that everytime i press the button to access the gallery, an hourglass picture will show up as if it's loading and it take like nearly 30 seconds to get off. The camera and the memory cards are brand new. Anyone knows the problem?	1