mountainbiking

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Is this dropper working properly ? It’s brand new, my concern is that I’m able to pull it up with my hand while dropped, I got a couple other bikes with droppers and it’s impossible for me to pull them up with my hand. I just got this for my wife a couple days ago, should I return it ?

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Is this dropper working properly ? It’s brand new, my concern is that I’m able to pull it up with my hand while dropped, I got a couple other bikes with droppers and it’s impossible for me to pull them up with my hand. I just got this for my wife a couple days ago, should I return it ?	58